Last updated: January 2025
We collect information you provide directly to us, such as when you create an account, complete KYC verification, make transactions, or contact us. This includes personal identification information, financial information, and transaction history.
We use your information to provide our services, process transactions, verify your identity, comply with legal obligations, communicate with you, and improve our platform. We may also use your information for marketing purposes with your consent.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers, regulatory authorities when required by law, and in connection with business transfers.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. KYC and transaction records are retained for a minimum of 5 years as required by UAE regulations.
You have the right to access, update, or delete your personal information. You may also object to certain processing activities or request data portability. To exercise these rights, please contact us using the information provided below.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at info@royalkinggold.com or +971 52 540 1699.